Daymakerindex Store International 2016

Daymakerindex is an yearly analysis about customer service in the European retail industry.

The 2016 Daymakerindex is our largest and widest report since we starter to conduct the survey. Based on approximately 2500 observations from 330 different retail chains in Sweden, Norway, Finland, Poland, Germany, Spain, France and Romania, it provides a unique opportunity to learn how customer service is evolving in Europe.

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