Daymaker is an expert in customer experience. An international company measuring, analysing and helping our clients to improve their customer experience.
Using various surveys and measuring techniques, we can help our clients not only to gain knowledge about the quality of their customer experience, but also to implement this knowledge and take concrete steps towards initiating change. Daymaker offers its services to all companies and organizations whose staff interacts with customers – from retailers and service companies to public service. We work with customer experience across a range of different channels, both physical and digital.
Our aim is to be the best advisor in the area of customer experience, in order to help our clients to achieve better business results. Each activity should be measured and each advice should result from the outcome of the measurement. It is important for us that the results of the measurements are actually used in companies. Therefore, we attach great importance to the feedback on all levels in the organization; from the management team, regional managers, unit managers to each individual employee.